Accreditation & ZVÜ (Security Clearance Verification)

This guide covers the accreditation system in EVENTRA, including the ZVÜ (Zuverlässigkeitsüberprüfung -- reliability/security clearance check) process for employees, the accreditation management dashboard for HR, and credential verification at events.

What is ZVÜ?

ZVÜ stands for Zuverlässigkeitsüberprüfung (reliability/security clearance check). It is a police security clearance process required for personnel working at high-security event venues in Germany. All staff members who will work on-site at such events must undergo this verification.

Accreditation Roles

EVENTRA defines several roles within the accreditation system:

Role	Description
accJunior	Standard accreditation user (employee). Can submit ZVÜ data, view their own accreditation status, and present their QR code at events.
accSupervisor	Supervisor for a subcontractor company. Can manage employees within their company, view company-level accreditation stats, and add employees.
authority	Authority/admin role. Has full access to the accreditation dashboard, can review and approve ZVÜ applications, and manage all companies and employees.
hr	HR administrators. When an HR user accesses the accreditation area, they are redirected to the HR dashboard.
junior / supervisor	Standard employee roles. When these users access the accreditation area, they are redirected to the main application.

Employee ZVÜ Process (3-Step Wizard)

Employees with accreditation roles (accJunior, accSupervisor) complete a 3-step wizard to submit their ZVÜ data.

Prerequisites

• The employee must be logged in.
• The ZVÜ data must not have been submitted already (if already submitted, the employee sees a confirmation page).

Step 1: Data Entry (Dateneingabe)

The first step collects personal information across three cards:

Card 1: Personal Data (Persönliche Daten)

Field	Label	Notes
First name	Vorname	Required
Last name	Nachname	Required
Date of birth	Geburtsdatum	Format: TT.MM.JJJJ (DD.MM.YYYY)
Gender	Geschlecht	Dropdown: Männlich, Weiblich, Divers
Nationality	Nationalität	Country dropdown

Card 2: ID Document (Ausweisdaten)

Field	Label	Notes
ID type	Ausweistyp	Dropdown: Personalausweis, Reisepass, Sonstiges
ID number	Ausweisnummer	Required
Birth name	Geburtsname (Nachname)	Required
Place of birth	Geburtsort	Required
Country of birth	Geburtsland	Country dropdown

Card 3: Address (Anschrift)

Field	Label	Notes
Street & number	Straße & Hausnummer	Required
Country	Land	Country dropdown
State/Province	Bundesland	Dropdown for Germany, free text for other countries
Postal code	Postleitzahl	Required
City	Stadt	Required

After filling in all fields, click the Weiter (Next) button to proceed.

Step 2: Terms & Conditions (AGB)

The second step displays the legal text regarding the police security clearance. The employee must read the document, which covers:

• Information about what the ZVÜ entails.
• Consent to the police background check.
• Data processing and privacy information.
• Legal basis for the security verification.

After reading, click Weiter (Next) to proceed, or Zuruck (Back) to return to the data entry.

Step 3: Summary & Submit (Zusammenfassung)

The final step shows a summary of the entered data in two cards:

1. Persönliche Daten (Personal Data): Name, gender, nationality.
2. Ausweisdokument (ID Document): Type and number.

Actions:

• Click Zuruck to go back and make corrections.
• Click Abschicken to submit the ZVÜ application.
• During submission, a loading spinner is shown.

After Submission

On successful submission, the employee is redirected to the accreditation landing page. They see a confirmation page:

Deine Daten wurden erfolgreich gespeichert! Du kannst dich jetzt ausgeloggen. Bei Fragen kannst du dich gerne bei uns melden: check@eventra.app

If the employee has already submitted their data and tries to access the form again, they see:

Du hast deine Daten bereits eingegeben. Sollten dabei ein Fehler vorliegen melde dich bitte bei: check@eventra.app

Error Handling

ZVÜ Status Tracking

After submission, the employee's ZVÜ goes through several status stages:

Status	Description	What the employee sees
Not started	ZVÜ application not yet submitted	ZVÜ-Antrag noch nicht gestartet
inputCompleted	Data entry is complete, processing is underway	Ihre Eingaben sind vollständig - Bearbeitung lauft
dataExported	Data has been forwarded for review	Daten wurden zur Prufung weitergeleitet
approved	ZVÜ successfully completed and approved	ZVÜ erfolgreich abgeschlossen & freigegeben

Accreditation Landing Page (Employees)

The accreditation landing page (accessible at the accreditation path) shows:

1. The organization's logo (if configured).
2. A welcome heading: [Company Name] ladt [zur Akkreditierung ein] (for supervisors, it includes their company name).
3. For approved employees: A QR code drawer that can be opened for event check-in.

HR Accreditation Dashboard

HR administrators access the accreditation management through the event-specific accreditation page.

Dashboard Overview

The dashboard page displays:

• A heading: Akkreditierung - [Event Name]
• A description: Verwalten Sie hier die Dienstleister fur das Event [Event Name] verwalten, Firmen einladen und Akkreditierungen vergeben.
• Craft tabs (trade/skill category tabs) for organizing companies and employees by their assigned trade.

Managing Companies and Employees

From the dashboard, HR can:

• View all companies and their employees organized by trade category (Gewerk).
• Invite new companies.
• Assign accreditations (credentials) to employees.
• Import employee data.
• Export accreditation data.

Staff Credential Verification

The staff section allows HR to:

• View all staff members and their credential status.
• Open employee detail dialogs to review their accreditation data.

QR Scanner for Check-in/Check-out

The QR scanner feature allows on-site verification of accredited employees. The scanner uses the device camera to read employee QR codes.

When a QR code is scanned:

• The employee's information dialog opens.
• HR can check in the employee (success message: Mitarbeiter/-in erfolgreich eingecheckt).
• HR can check out the employee (success message: Mitarbeiter/-in erfolgreich ausgecheckt).
• HR can block an employee if needed (success message: Mitarbeiter/-in erfolgreich gesperrt).
• HR can unblock a blocked employee (success message: Mitarbeiter/-in erfolgreich entsperrt).

Supervisor Dashboard

Supervisors (accSupervisor role) have their own dashboard showing:

• Company-level accreditation statistics.
• A list of their company's employees.
• The ability to add new employees to their company.

Adding Employees

1. Click the add employee button.
2. Fill in the required employee information.
3. Submit the form.

Authority Dashboard

Users with the authority role have access to:

• A comprehensive overview of all companies and employees.
• The ability to review ZVÜ applications.
• A data table with columns for filtering and sorting employee accreditation data.
• Employee detail dialogs for reviewing submitted ZVÜ information.